Help Center

Frequently asked questions.

Everything you need to know about setting a mandate, how the Orchestrator works, compliance screening, legal document generation, pricing, US Infrastructure (Buy America · USMCA · Canada · North Africa), and our geographic coverage across EPC, GC, and US corridors.

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🖥️ Platform
What is SLOI AI?
SLOI AI is a Trust as a Service platform for international commodity sourcing across three corridors: EPC (reconstruction — Gaza, Ukraine, Saudi), GC Supply Hub (building materials — Sun Belt, Pacific West, data centres), and US Infrastructure (Buy America mills, USMCA near-shore, Canada critical minerals & lumber, North Africa imports). You set a mandate — product, volume, target price, destination — and the AI Orchestrator handles the rest: counterparty screening, multi-stage negotiation, and instant legal document generation. Your price ceiling is never exposed. Nothing is committed until you approve.
What is the Trade Orchestration Engine?
The Orchestrator is the AI engine that runs up to 7 negotiation stages with a KYC-cleared, OFAC-screened counterparty — strictly within the private ceiling you set in your mandate. It never reveals your target price, never exceeds your budget, and stops the moment a deal is ready for your authorization. You can monitor every stage live in the Orchestrator dashboard.
Who is SLOI AI for?
Three primary user types:
  • EPC & GC buyers — infrastructure contractors, reconstruction agencies, and trading companies sourcing cement, rebar, CFS framing, insulation, and plywood across Gaza, Ukraine, Saudi, and US Sun Belt projects.
  • US infrastructure buyers — companies deploying IIJA or CHIPS Act budgets who need Buy America-compliant supply, USMCA near-shore sourcing (Mexico/Canada), or OFAC-screened North Africa imports at 15–25% below domestic spot.
  • Enterprise / teams — organizations that want the Orchestrator deployed on their own infrastructure with unlimited sessions, white-label documents, and on-premise data.
What commodities can I source?
50+ products across three corridors:
  • ⚙️ EPC (Reconstruction) — Steel Rebar G60, OPC Cement 42.5N, CFS Framing, Mineral Wool / EPS / PIR / XPS insulation, Shuttering & Marine Plywood, Bitumen, Diesel EN590, Float Glass, Generators, Curtain Wall systems
  • 🏢 GC Supply Hub — FCB (Fiber Cement Board), CFS Mid-Rise systems, CFS Data Centre (NFPA 75/76), Structural Steel, Aluminum framing, Gypsum, HVAC, Fire-rated partitions, Base Oils
  • 🇺🇸 US Infrastructure — Buy America Rebar G60 (Nucor TX), Structural Beams (US Steel), USMCA Rebar/Cement/HR Coil (Mexico), SPF Lumber & Glulam (BC Canada), Potash, Nickel Sulfate, Lithium Carbonate, Cobalt (Canada), Rebar & Cement (Algeria/Morocco), DAP Fertilizer (OCP Group Morocco)
Browse the full catalog on the Marketplace.
Is there a demo or sample I can view before committing?
Yes — view a live sample LOI with all generated fields populated. You can also submit a mandate with no commitment: nothing is authorized and no credits are consumed until you explicitly approve a deal.
How is SLOI AI different from a commodity broker?
A broker sees your budget, works on commission, and introduces counterparties you can't verify. SLOI AI is the opposite:
  • Your price ceiling is never exposed — the Orchestrator negotiates within it blindly from the counterparty's perspective.
  • Every counterparty is KYC-cleared and OFAC-screened before your mandate reaches them.
  • SLOI AI charges a flat credit fee — never a percentage of your deal value.
  • 7 legal documents are generated instantly on authorization — no legal team or template negotiation needed.
📦 Mandates & Deals
How does the three-step flow work?
Step 01 — You set the mandate (3 minutes)
Product, volume, target price, destination port, and incoterm. Your mandate stays private until you authorize.

Step 02 — Orchestrator runs (10–48 hours)
The AI runs up to 7 negotiation stages with a screened counterparty — strictly within your ceiling. You can monitor live.

Step 03 — You authorize — paperwork issued instantly
One click generates 7 legal documents and dispatches them to all parties. Nothing moves until this step.
Is my price ceiling ever revealed to the counterparty?
No. Your target price and walk-away threshold are stored in your private mandate and never shared. The Orchestrator negotiates using its own AI strategy — the counterparty only sees round-by-round offers, never your ceiling. If no deal is reached within your limits, the negotiation closes and no credits are consumed.
What are the minimum order quantities?
MOQ by product (indicative):
  • Steel Rebar G60 — 500 MT · FOB origin
  • OPC Cement 42.5N — 1,000 MT · FOB origin
  • Bitumen 60/70 — 100 MT · CFR your port
  • Aluminum 6061-T6 — 50 MT · CIF your port
  • Diesel EN590 — 1,000 MT · FOB origin
  • Base Oil SN150 / SN500 — 200 MT · FOB origin
Exact MOQs are shown on each product card in the Marketplace. Contact us for smaller test-order arrangements.
How long does a full orchestration take?
Typical range is 10–48 hours from mandate submission to a deal ready for authorization. Simple, in-stock products (rebar, cement) at market-adjacent prices complete faster. Complex mandates with tight price targets or multiple stages take longer. You can set a mandate deadline and the Orchestrator will prioritize accordingly.
When are counterparty identities revealed?
Counterparty identity is disclosed only at the authorization step — after a deal is reached and before you sign the LOI. You see the company name, KYC summary, and OFAC screening result before committing. If you decline to authorize, the deal closes with no obligation.
Can I set auto-authorize rules in my mandate?
Yes, on the Agentic Team and Enterprise tiers. You can set thresholds (e.g. "auto-authorize any deal at or below $520/MT for rebar") and the Orchestrator will close and generate documents without waiting for manual approval. Full audit logging is maintained regardless. Auto-authorize requires an elevated account trust tier.
📄 Documents
What documents are generated on authorization?
One click at authorization instantly generates and dispatches all 7 documents:
  • 📄 LOI — Letter of Intent · ICC-referenced
  • 🔒 NDA — Non-Disclosure Agreement · Bilateral or Unilateral
  • 📑 SPA — Sales & Purchase Agreement · GAFTA / ICC
  • 🏦 LC Application — Letter of Credit · UCP 600 compliant
  • ⚖️ Trade Contract — Incoterms 2020
  • 🚢 Freight Advisory — Port, vessel, and routing recommendation
  • 🧾 HS Code & Duty Report — Destination country import classification
All documents are pre-filled with agreed deal terms and dispatched to both parties simultaneously.
Is the LOI legally binding?
Standard LOIs generated by SLOI AI are non-binding by default — they document agreed terms and intent but are not a final purchase contract. Both parties can optionally upgrade to a binding LOI with escrow through the platform. Always consult your legal team before treating an LOI as binding in your jurisdiction. View a sample LOI →
Are the documents accepted by US banks for LC issuance?
Yes. The LC Application is structured to UCP 600 standards with a full OFAC compliance audit trail — the same documentation package US bank trade desks require before issuing a Letter of Credit for international commodity imports. The SPA includes Incoterms 2020 terms and the Trade Contract covers US import-specific requirements. 🇺🇸 US LC-ready
Can documents be white-labeled with my company branding?
Yes — white-label LOI, NDA, and SPA with your company logo and letterhead is available on the Enterprise Setup tier. Arabic, French, and Turkish language versions of documents are also available on Enterprise. See Pricing for plan details.
What happens if a deal falls through after the LOI is signed?
The LOI is non-binding by default, so there is no contractual obligation to proceed to physical delivery. If you selected a binding LOI with escrow and a dispute arises, escalate to legal@sloiai.com. The platform credit fee is consumed on authorization regardless of whether the trade ultimately executes — credits cover the Orchestration and document generation services, not the physical commodity transaction.
💳 Pricing & Credits
How does pricing work?
Two tracks:
  • SaaS Credits (cloud-hosted) — buy a credit pack and spend per orchestration session. No setup, no subscription. Credits never expire.
  • Deploy (your infrastructure) — flat monthly or one-time fee for unlimited sessions with data on-premise. Right for teams running multiple deals per month.
SLOI AI charges a flat fee — never a percentage of your deal value. See full pricing →
What credit packs are available?
Two SaaS starter packs:
  • Starter — $99 · 100 credits · $0.99/credit · ~10 orchestration sessions
  • Most Popular — $299 · 350 credits · $0.85/credit (save 14%) · ~35 sessions + 70 LOIs
Credits never expire. Payment via Stripe (card / bank transfer) or USDC on Base. Enterprise wire transfer available for $10,000+ packs.
What are the Deploy (infrastructure) tiers?
  • ⚡ Agentic Team — $599/month · MCP install in 2 minutes · 5 seats · Unlimited sessions · Data on your servers · Auto-authorize rules · OFAC built-in · Cancel anytime
  • 🏢 Enterprise Setup — $999 one-time · Full on-premise deployment · White-label LOI & NDA · Unlimited users · Custom mandate rules · 48h onboarding · 6 months support included
Are credits refunded if no deal is reached?
Yes. If the Orchestrator completes all stages and no counterparty meets your walk-away price, orchestration credits are refunded in full. Credits are consumed only on a successful authorization. Document generation credits are consumed only when documents are actually produced.
What payment methods are accepted?
  • Stripe — credit card, bank transfer, SEPA (USD / EUR / AED)
  • USDC on Base — crypto payment via Coinbase, confirmed in ~2 seconds. The Orchestrator agent can also manage its own wallet and pay autonomously via USDC.
  • Wire transfer — for enterprise packs ($10,000+)
Is there a free trial?
The sample LOI and marketplace price data are free with no account required. You can submit a mandate and monitor the Orchestrator in read-only mode before committing. New accounts receive a small starter credit allocation for one test orchestration. Contact hello@sloiai.com for enterprise trial arrangements.
⚖️ Compliance & Screening
What counterparty screening do you perform?
Every counterparty in the SLOI AI network is screened before your mandate reaches them:
  • OFAC SDN list (US sanctions)
  • EU consolidated sanctions list
  • UN sanctions list
  • KYC documentation on file (company registration, beneficial owner, trade license)
  • Destination country embargo checks
A compliance report with screening results is attached to every generated LOI.
Is the screening sufficient for US bank LC desks?
Yes. The audit trail produced — OFAC SDN check result, KYC on file confirmation, and deal terms — is structured to satisfy the compliance requirements US trade finance desks need to issue a Letter of Credit for international commodity imports. US buyers are encouraged to share the compliance report directly with their bank before LC application. 🇺🇸 US LC-ready
What data is stored and for how long?
Deal history, negotiation logs, and generated documents are retained for 7 years — the standard trade documentation requirement. Personal data is handled per our Privacy Policy under GDPR and UAE PDPL. You may request deletion of personal data not subject to mandatory retention periods.
Can the Orchestrator run fully autonomously without human sign-off?
Yes — with auto-authorize rules configured in your mandate (Agentic Team and Enterprise tiers). The Orchestrator closes and generates documents within your pre-set thresholds without waiting for manual approval per deal. Full audit logging is maintained. Standard SaaS Credit accounts require explicit boss authorization on every deal — nothing commits without your click.
🇺🇸 US Market
Why should US buyers use SLOI AI?
$1.2T in IIJA and $52B in CHIPS Act budgets are being deployed through 2027. The US Infrastructure corridor gives buyers four supply options:
  • 🏭 Buy America — certified domestic mills (Nucor, US Steel, Holcim) · rebar at $682/MT · satisfies IIJA Bridge Formula Buy America mandate
  • 🇲🇽 USMCA Mexico — Ternium Monterrey rebar at $552/MT landed · land border crossing (Laredo–Houston) · zero-duty USMCA · 3–5 day transit
  • 🇨🇦 Canada — SPF lumber (West Fraser BC) at $680/MBF landed · IRA-qualified lithium, nickel & cobalt · USMCA zero-duty
  • 🌍 North Africa — Sonasid (Morocco) rebar at $534/MT landed · ArcelorMittal Annaba (Algeria) · OCP DAP fertilizer · OFAC-screened, CBP-cleared
19 active routes. All mandates OFAC-screened. LC-ready documentation package included. Learn more →
Which US specifications are covered?
All products sourced for US buyers meet US specifications:
  • Rebar — ASTM A615 Grade 60 (Buy America certified for IIJA projects where required)
  • Cement — ASTM C150 Type I/II/III
  • Structural Steel — ASTM A992 / A36 / A572
  • Lumber — NLGA graded SPF (kiln-dried S4S) and APA EWS Glulam
  • Pipe — ASTM F714 (HDPE), ASTM D1785 (PVC), NSF 61 potable water
  • Aggregates — AASHTO M80 / CA DOT approved base materials
  • Critical Minerals — IRA 45X-qualified nickel, lithium, cobalt (Canadian origin)
  • Fertilizer — EPA-cleared bulk DAP (OCP Morocco / Fertialgerie Algeria)
Mill test certificates and third-party inspection reports (SGS, Bureau Veritas) are included in the document package. USMCA origin certifications (CBP Form 434) generated automatically for Mexican and Canadian supply.
Are counterparties compliant for US import and LC requirements?
Yes. Every counterparty in the network passes OFAC SDN screening before your mandate reaches them. The full compliance audit trail — KYC on file, OFAC check result, ASTM certification confirmation — is produced alongside the LC Application document, structured to UCP 600 standards that US bank trade desks accept. 🇺🇸 US bank LC-ready
What is the typical delivery route for US buyers?
Delivery routes depend on the supply origin:
  • 🏭 Buy America (domestic) — truck or rail, 2–7 days within the US
  • 🇲🇽 USMCA Mexico (land border) — Laredo–Houston or Tijuana–LA crossing, 3–5 days transit · USMCA duty-free
  • 🇨🇦 Canada — Vancouver/Prince Rupert (lumber) or Halifax/Montreal (minerals) to US ports, 2–6 days · USMCA duty-free
  • 🌍 North Africa (ocean) — Casablanca/Tanger Med → Baltimore/Philadelphia: 18–22 days · Annaba (Algeria) → Houston/New Orleans: 20–25 days
FOB origin or CIF your port incoterms available for all routes. The Freight Advisory document generated at authorization includes recommended vessel type, port pair, and estimated transit time.
Do I need a trade finance team to use SLOI AI?
No. The Orchestrator and document generation package are designed so that a procurement manager — not a trade finance specialist — can execute an international commodity deal. The LC Application is pre-filled and structured for your bank. The compliance report is ready to share directly with your bank's trade desk. For complex multi-shipment programs, the Enterprise tier includes a 48h onboarding call with the SLOI AI team.
What is the difference between Buy America, USMCA, and North Africa supply?
The US Infrastructure corridor has four sub-corridors optimized for different project types:
  • Buy America — domestic mills (Nucor, US Steel, Holcim). Required for federally funded IIJA and CHIPS Act projects where Buy America mandates apply. Rebar at $682/MT, 2–7 day transit. 🇺🇸 IIJA compliant
  • USMCA Mexico — near-shore manufacturing (Ternium, CEMEX, AHMSA). Zero duty under USMCA. Rebar at $552/MT landed via Laredo–Houston. 3–5 days. Best for state or private projects not subject to Buy America requirements.
  • Canada — lumber (West Fraser, Structurlam), potash (Nutrien), and IRA-qualified critical minerals (lithium, nickel, cobalt) under USMCA. Key for CHIPS Act battery supply chain sourcing.
  • North Africa — Sonasid Morocco rebar at $534/MT, ArcelorMittal Annaba Algeria, OCP Group DAP. All OFAC-screened, CBP-cleared. 18–25 day ocean freight. Best for high-volume non-federal infrastructure and agricultural projects.
🌍 Geographic Coverage
Which supply origins do you cover?
Supply is sourced from screened mills, refineries, and warehouses across 12+ origins:
  • 🇸🇦 Saudi Arabia — energy, petrochemicals, cement, mega-project supply (Yanbu, Jubail, NEOM)
  • 🇦🇪 UAE — metals, aluminum, bitumen, insulation (Ruwais, Dubai, Jebel Ali)
  • 🇶🇦 Qatar — diesel, LNG, petrochemicals (Ras Laffan)
  • 🇹🇷 Turkey — steel rebar, CFS framing, insulation, plywood (Izmir, Istanbul)
  • 🇪🇬 Egypt — cement, construction, Al Arish warehouse hub (EPC Gaza theater)
  • 🇷🇴 Romania — insulation and plywood warehouse hub (Constanta, Ukraine theater)
  • 🇩🇿 Algeria — rebar, cement, DAP fertilizer (ArcelorMittal Annaba · GICA · Fertialgerie)
  • 🇲🇦 Morocco — rebar, cement, DAP phosphates (Sonasid Nador · OCP Group Jorf Lasfar · Tanger Med)
  • 🇺🇸 United States — Buy America certified mills (Nucor TX/TN/AL, US Steel, Holcim, Martin Marietta)
  • 🇲🇽 Mexico — USMCA near-shore manufacturing (Ternium, CEMEX, AHMSA, Mexichem)
  • 🇨🇦 Canada — lumber (West Fraser, Structurlam BC), critical minerals (Glencore Sudbury, Nutrien SK, Frontier Lithium ON)
  • 🇺🇦 Ukraine — steel, grain (pre-war supply network, Constanta WH alternative)
  • 🇨🇳 China — metals, manufacturing inputs, film-faced plywood (trans-Pacific)
Buyers from any non-sanctioned country are accepted subject to OFAC and EU sanctions screening.
Which buyer countries are supported?
Buyers from any non-sanctioned country can submit mandates. Primary buyer markets active on the platform:
  • 🇺🇸 United States — IIJA/CHIPS infrastructure, GC contractors, agricultural buyers 🇺🇸 Growing fast
  • 🇦🇪 UAE — all sectors, AED payments, local representative
  • 🇸🇦 Saudi Arabia — Vision 2030 mega-projects, energy, NEOM
  • 🇵🇸 Gaza / Palestine — UN reconstruction, humanitarian rebuild mandates
  • 🇺🇦 Ukraine — post-war reconstruction, Constanta WH corridor
  • 🇪🇬 Egypt — reconstruction agency, agriculture, Al Arish logistics hub
  • 🇮🇶 Iraq — reconstruction, energy, engineering equipment
  • 🇱🇾 Libya — reconstruction, building materials
  • 🇪🇺 Europe — petrochemicals, agricultural commodities, EUR payments
Buyers from OFAC and EU-sanctioned countries are automatically blocked by the compliance engine.
What currencies and languages are supported?
Currencies: USD (primary), AED, EUR. Crypto: USDC on Base.
Languages: English is the platform language. Document generation in Arabic, French, and Turkish is available on Enterprise plans.
🇺🇸
United States
Buy America mills · IIJA/CHIPS · USMCA import · OFAC-compliant LC-ready
Live
🇲🇽
Mexico
USMCA near-shore · Ternium rebar · CEMEX cement · Laredo–Houston land route
Live
🇨🇦
Canada
SPF lumber (BC) · IRA-qualified lithium, nickel & cobalt · USMCA duty-free
Live
🇲🇦
Morocco
Sonasid rebar (Nador) · OCP Group DAP · Tanger Med & Casablanca ports
Live
🇩🇿
Algeria
ArcelorMittal Annaba rebar · GICA cement · Fertialgerie DAP · Oran port
Live
🇦🇪
UAE
HQ · Metals · Aluminum · Bitumen · Insulation · AED payments
Live
🇸🇦
Saudi Arabia
Energy · Petrochemicals · Cement · Insulation · Vision 2030 NEOM supply
Live
🇶🇦
Qatar
Diesel · LNG · Petrochemicals · FOB Ras Laffan
Live
🇹🇷
Turkey
Steel Rebar · CFS Framing · Insulation · Marine Plywood · Izmir / Istanbul
Live
🇪🇬
Egypt
Al Arish WH hub (EPC Gaza) · Cement · Agriculture · local rep
Live
🇷🇴
Romania
Constanta WH hub (EPC Ukraine) · Insulation · Plywood · Odessa corridor
Live
🇮🇶
Iraq
Reconstruction · Energy · Engineering Equipment
Live
🇱🇾
Libya
Reconstruction · Building Materials
Live
🇪🇺
Europe
Petrochemicals · Agriculture · EUR payments
Live
🇵🇰
Pakistan
Agriculture · Energy · Engineering
Coming soon
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